Been In A Wreck And Need Car Care?
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At CALLMAA, we handle everything after an accident so you can focus on recovery. Start for free today!
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Auto Care & Vehicle Repair

MAA character dressed as a mechanic

Your Car Is Wrecked. Let CALLMAA Handle It All. 

Your car is damaged or totaled after the accident. You’re in pain. You’re overwhelmed. And now you’re facing vehicle accident damage that needs immediate attention. You don’t know where to take your car for vehicle repair or how you’ll get around while it’s being fixed. Questions flood your mind: Will insurance cover a rental car? How do you handle a total loss car accident? What if the estimate seems too low? What if repairs take weeks?

The car crash compensation process feels like one more complicated burden when you’re already struggling to recover from your injuries. You’re worried about rental costs piling up. You’re concerned about repair quality. You’re anxious about insurance companies using tactics to reduce what they pay for your auto care needs. You don’t want to get stuck with unexpected bills for damage or lose money on a settlement.

How MAA Helps with Your Vehicle:

How MAA’s Process Works:
Getting Help With Vehicle Accident Damage

Step 1: Contact CALLMAA

The first step to resolving your needs is simple. Call MAA and tell us what happened to your car in the accident. Describe the damage, whether your car is drivable, and your immediate transportation needs. This call takes less than five minutes. We assess your situation and start coordinating your recovery plan immediately.

Step 2: We Coordinate Everything

CALLMAA handles every aspect of your vehicle needs. We connect you with trusted repair shops that specialize in accident damage. We help arrange rental coverage so you stay mobile. If your car is totaled, we guide you through the valuation process and ensure you receive fair compensation. We handle documentation, insurance communications, and follow-up on every detail.

Step 3: You Get Back on the Road

Your car gets properly repaired or you receive fair compensation for a total loss. You have reliable transportation throughout the process. Insurance companies can't take advantage of you because MAA protects your rights. You stay mobile, stay informed, and get the results you deserve without managing everything alone.

Comprehensive Coordination for Every Situation

Every accident creates different vehicle challenges. Some cars are repairable, others are totaled. Your insurance coverage and compensation concerns are unique. That’s why MAA offers comprehensive coordination for whatever situation you’re facing.

Quality You Can Trust

Finding a reliable body shop after an accident is stressful. You’re worried about costs, hidden fees, and whether the work will be done right.

MAA connects you with vetted repair shops that specialize in accident damage. These professionals understand insurance requirements, deliver quality work, and coordinate with your attorney to support your claim. No surprise charges, transparent processes, quality results.

man on woman on the phone looking over car damage

Stay Mobile During Repairs

Your car is undrivable or in the shop. You need transportation now but don’t know what your insurance covers or how long they’ll pay for a rental.

MAA helps you understand your rental options and secure a vehicle so your life doesn’t stop. We explain how rental reimbursement works and help you maximize your coverage while repairs happen or your claim gets resolved.

A holographic blue shield with a white check mark is zoomed into focus, with a blue toy car sitting on the desk, and a male is writing on some papers dealing with auto care, and a laptop is to his right.

Total Loss Guidance: Navigate with Confidence

Your car is totaled and the insurance offer seems too low. You’re frustrated because their valuation doesn’t reflect your car’s actual worth or what it costs to replace it.

MAA helps you navigate total loss situations with guidance on fair market value, settlement options, and negotiations. We coordinate with your attorney to ensure you receive fair compensation that reflects your car’s true worth.

There are three cars in a vehicle repair shop; the blue ones on the left and right are on the ground and the white car in the middle is lifted up to fix the damage on the bottom.

The Difference Professional Coordination Makes

When you handle everything on your own after an accident, you’re facing insurance companies, repair shops, and complicated processes without any guidance. You’re making decisions about estimates, rentals, and repairs while also dealing with injuries and stress.

MAA provides professional coordination that protects your interests, maximizes your compensation, and takes the entire burden off your shoulders.

We’ve helped thousands of accident victims navigate their recovery, and we know exactly what needs to happen to get you the best possible outcome.

Call MAA today at 833-847-1622 and experience why thousands choose professional coordination over navigating accident recovery alone.

Benefits of Working with CALLMAA

We Help You Avoid Common Mistakes After a Car Crash

Without proper medical coordination, accident victims often make costly errors.

Accepting Insurance Lowball Estimates

Insurance companies often provide initial estimates that miss hidden structural damage, frame problems, or mechanical issues. When you accept a lowball estimate, you face supplement battles later when the shop discovers additional damage. MAA connects you with professionals who document all damage upfront.

Using Insurance Company Preferred Shops

Insurance companies pressure victims to use their preferred shops, claiming it's more convenient. What they don't tell you is that these shops may prioritize insurance company cost-cutting over quality work, use aftermarket parts, or rush repairs. You have the right to choose your own shop.

Not Understanding Rental Coverage

Many accident victims pay for rentals out of pocket because they don't understand their coverage. Your policy may include rental reimbursement, but the limits and duration can be confusing. MAA helps you understand exactly what rental coverage applies to your situation and how to maximize your benefits.

Accepting the First Total Loss Offer

When insurance declares your car totaled, their first offer is almost always too low. They use valuation methods that benefit them—comparing your car to lower-value vehicles, ignoring upgrades, and undervaluing condition. MAA helps you understand fair market value and coordinates with your attorney to challenge inadequate offers.

Making Damaging Statements to Insurance

Casual statements like "the car still drives okay" can be used to minimize your claim. Insurance companies record conversations and use them to reduce compensation. MAA helps you understand what to say and what not to say, protecting your rights while ensuring accurate documentation.

Failing to Document Pre-Accident Condition

Without documentation of your car's pre-accident condition, insurance can claim damage was pre-existing. Photos, maintenance records, and repair receipts prove your vehicle's condition and support your claim value. MAA guides you through gathering the documentation needed for maximum compensation.

Returning Rental Cars Too Early

Insurance companies pressure victims to return rentals before claims settle, claiming coverage has expired. Giving up your rental early leaves you stranded if delays occur or repairs need correction. MAA helps you understand how long your rental coverage lasts and protects your transportation rights.

Letting Insurance Rush Your Decision

Insurance creates artificial urgency because quick settlements reduce their payouts. They push hasty decisions before you understand your options. Rushed repairs may miss damage and fast settlements leave money on the table. MAA helps you resist pressure tactics and ensures thorough evaluation at an appropriate pace.

Frequently Asked Questions About Car Care

After a collision, questions about damage, repair options, and compensation flood your mind. Understanding your rights regarding auto care and vehicle repair helps you make informed decisions that protect your recovery. Here are answers to the most common questions MAA hears from accident victims dealing with damage.

What if the insurance company wants me to use their preferred shop?

You have the legal right to choose your own repair facility for restoration, regardless of what your insurance suggests about their preferred network. Insurance companies often pressure accident victims toward preferred shops because these facilities may prioritize cost savings over quality work. MAA connects you with independent body shops that prioritize proper restoration and your documentation needs over insurance company cost-cutting goals.

A vehicle is typically declared a total loss car accident when repair costs exceed a certain percentage of the car’s pre-accident value, usually between sixty-five and eighty percent, depending on state regulations.

Insurance companies assess damage severity, compare estimates to your car’s actual cash value, and determine whether repairs are economically feasible. MAA helps you understand determinations and ensures you receive fair car crash compensation if your vehicle cannot be economically repaired.

Rental coverage varies significantly between insurance policies, with some providing daily limits and maximum durations for repair periods while others offer no rental reimbursement at all. Your policy might include rental coverage under collision protection, or the at-fault driver’s insurance may be responsible for your transportation costs during recovery. MAA reviews your specific insurance situation to explain exactly what rental benefits apply to your vehicle accident damage claim and how to maximize your compensation for transportation needs.

Yes, you have the absolute right to select any licensed repair facility you trust for restoration, and insurance companies cannot require you to use specific body shops as a condition of coverage.

While insurers may suggest preferred network facilities for convenience, choosing an independent shop often results in higher-quality work and better documentation for your case. MAA connects you with vetted repair facilities that meet our quality standards and understand how proper restoration supports your broader injury claim.

If you’re facing a totaled vehicle situation and still have an outstanding loan, the insurance settlement goes first to your lender up to the loan balance, with any remaining compensation paid to you. Gap coverage, if you have it, pays the difference between your vehicle’s actual cash value and what you owe if the settlement doesn’t cover your full loan amount. MAA helps you understand how outstanding loans affect your recovery and whether gap coverage or other options can protect you from owing money after your car is totaled.

Repair timelines vary based on damage severity, parts availability, and shop schedules, typically ranging from a few days for minor damage to several weeks for extensive work. Complex structural damage, hard-to-find parts, or supplement discoveries during the process can extend timelines beyond initial estimates. MAA coordinates with repair facilities to keep you informed about your vehicle’s progress and helps you understand rental coverage extensions if your claim involves longer restoration than originally anticipated.

Even without rental coverage in your own insurance policy, you may still be entitled to transportation reimbursement through the at-fault driver’s liability coverage for claims.

Some repair facilities offer loaner vehicles, or you might be able to claim loss of use as part of your compensation if you had to miss work or pay for alternative transportation during the recovery period. MAA helps you explore all available options for transportation assistance during repairs or processing, even when traditional rental coverage isn’t part of your policy.

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